Help Center

Welcome to the Pearl Blue Help Center. We're here to support you at every stage of your shopping journey. Below you'll find answers to common questions and ways to reach us if you need further help.

❓ Frequently Asked Questions

Q: How long does shipping take?
A: For U.S. orders, delivery typically takes up to 7 business days after dispatch. For Europe, it's around 15 business days. International times may vary.

Q: Can I return an item?
A: Yes! You can return items within 14 days of delivery as long as they are unused and in original packaging. Please contact us first before sending anything back.

Q: How can I track my order?
A: Once your order is shipped, we’ll send you a tracking number via email. Please allow up to 48 hours for it to update.

📦 Order & Shipping Support

If your order is delayed, lost, or incorrect, please reach out to our support team. Include your order number and any relevant details so we can help quickly.

🔁 Returns & Refunds

Need to return a product? Simply email us at pearlblueshop@hotmail.com within 14 days of receiving your item. We’ll guide you through the return process.

Refunds will be issued to the original payment method once the returned item is received and inspected.

🔒 Privacy & Security

Your information is safe with us. We use secure payment gateways and never share your personal data with third parties. For more, see our full Privacy Policy on this site.

📬 Contact Us

Still need help? Our support team is happy to assist you:

Company: PEARL BLUE 1, INC.
Email: pearlblueshop@hotmail.com
Address: 10624 Meadowlea Drive, Jacksonville, FL 32218, USA
Phone: +1 938-732-7121