Store Policy

Welcome to Pearl Blue! We’re delighted to have you here. Please take a moment to review our store policies to ensure a smooth shopping experience. If you have any questions, feel free to contact us using the information at the bottom of the page.

📦 Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive tracking information once your order has shipped.

USA: Free shipping, delivery within 7 days from dispatch.
Europe: Free shipping, delivery within 15 days from dispatch.
Other Countries: Shipping times and costs may vary by destination.

💳 Payment Policy

We accept all major credit cards, PayPal, and Shopify Payments. All transactions are securely processed and encrypted to protect your information.

🔁 Return & Refund Policy

If you're not completely satisfied with your purchase, you may return it within 14 days of delivery. Items must be unused, in original condition, and in their original packaging.

To initiate a return, please contact us at pearlblueshop@hotmail.com. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

🔒 Privacy Policy

We value your privacy. Personal information collected during your visit and purchase is used solely for processing your order and enhancing your shopping experience. We do not sell or share your data with third parties.

📄 Terms of Service

By placing an order on our website, you agree to our store policies and terms. We reserve the right to update policies without prior notice. Please check this page regularly for updates.

📬 Contact Us

Company: PEARL BLUE 1, INC.
Email: pearlblueshop@hotmail.com
Address: 10624 Meadowlea Drive, Jacksonville, FL 32218, USA
Phone: +1 938-732-7121